Merchants

Sign in

How a merchant signs in to Seatme, accepts an invite, and resets a password.

Use the merchant login, not a ticket buyer's login. Buyers and merchants can share an email only when that person has both kinds of access. The menu after sign-in shows which one you have.

1. 1

   Open the login page

   Go to seatme.co.za/login. Enter the email and password for the merchant account.

2. 2

   Accept a team invite first, if you have one

   If someone invited you, open that email and accept the invite before you sign in. The invite sets your role, such as event manager, finance, or front of house, and it can limit you to certain events or venues.

   The link in the email is single-use. If the address on the invite is changed, the old link stops working and a new email is sent.

3. 3

   You arrive on the home for your role

   Role	Where you land
   Owner, administrator, event manager, venue manager, marketing, front of house	Workspace
   External box office, door sales	Box office
   Scanner, volunteer	Scan tickets
   Finance, reporting	Financial

   Workspace is the usual home. It shows how many events you have, recent sales, and coupon use. Detailed reports stay on Financial.

Forgot the password? Use Forgot password on the login page and follow the email.