21 September 2026

Important event information opens when the buyer chooses to pay.

This note covers checkout for events that ask the buyer to read extra information before they pay.

Important event information opens when you pay

Who it is for: buyers checking out, and anyone supporting a buyer who is stuck on payment.

If an event asks the buyer to read and accept extra information, that notice now opens when they choose to pay.

Before this, the pay button stayed blocked and checkout showed an error until the notice had already been dealt with. Buyers can now reach payment, see the notice at that moment, accept it, and continue.

The website terms and conditions still have to be accepted before payment.